Frequently Asked Questions
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does delivery take?*
Delivery times may vary depending on product availability, order details, and destination. Please contact our team for an estimated delivery time.
Can I return or exchange a product?*
Yes. Products may be eligible for return or exchange in accordance with our return policy. Please contact our support team for assistance and eligibility details.
What should I do if my order arrives damaged?*
If your order arrives damaged or incomplete, contact us as soon as possible with photos and order details. Our team will review the case and arrange a suitable solution promptly.
Can I track my shipment after placing an order?*
Yes. Once your order is processed and dispatched, our team will provide shipping updates and relevant tracking information to help you monitor your delivery every step of the way.
Orders & Inquiries
Whether you're looking to place an order, request a product catalogue, obtain a customized quotation, or explore partnership opportunities, our team is here to assist.
How can I contact your team?*
You can reach us through the contact details provided on our website. Our team will be happy to assist you with your inquiries.
Can I request a product catalogue or quotation?*
Yes. You can request our latest catalogue and a customized quotation by contacting our sales team through the Contact Us page or by email.
Who can become a Global Business partner?*
We welcome partnerships with professional salons, luxury spas, beauty retailers, distributors, and beauty professionals looking for access to premium international beauty brands.
How can I place an order with Global Business?*
Global Business works directly with salons, spas, retailers, and beauty professionals. Simply contact our team, and we will guide you through product selection, pricing, and order processing.
Products & Brands
Explore answers about our internationally recognized brands, product categories, professional solutions, and how Global Business selects premium products designed to support salons, spas, retailers, and beauty professionals worldwide.
Are your products suitable for professional salon use?*
Our portfolio focuses on professional beauty products designed for salon and beauty industry needs. Contact our team for product-specific information and recommendations.
How can I check product availability? *
Please contact our team to confirm the availability of specific products, shades, sizes, or quantities.
Can you recommend products for my salon?*
Yes, our team can help you explore suitable products based on your salon’s services and requirements.
Business & Partnership Inquiries
This section provides answers about partnership opportunities, brand representation, wholesale inquiries, and business collaborations. Discover how Global Business helps businesses grow through access to internationally recognized beauty brands and professional support.
Do you supply products to salons and beauty businesses?*
Yes, we work with beauty businesses and salon professionals. Contact our team to discuss your business requirements.
Can I inquire about carrying your brands in my business?*
Yes, please contact our team to discuss potential business and distribution opportunities.
How can I learn more about your company?*
You can explore the About Us section of our website or contact our team for more information about Global Business Company and our professional beauty portfolio.
Training & Education
Discover information about product training, educational resources, professional development programs, and technical guidance designed to help beauty professionals maximize their skills and achieve outstanding results.
Do you offer professional training?
Please contact our team to inquire about available training opportunities and programs.
What types of training are available?
Training may cover professional haircare, hair coloring, nail care, and product knowledge, depending on the available programs and participating brands.
Who can participate in your training programs?
Our training programs are intended for salon professionals and beauty industry practitioners. Please contact our team for eligibility and program details.
How can I register for a training session?
Please contact our team to inquire about upcoming training sessions, schedules, and registration details.
Can I request training for specific products or techniques?
You may contact our team to discuss your training needs and inquire about the availability of specialized sessions.